Refund and Returns Policy

RETURN POLICY

(TERMS & CONDITIONS: CHAPTER 6 / SECTION 6.3)

SECTION 6.3 RETURN POLICY

6.3.1 According to “California Consumer Return Policy”, Buyers can return to the Site the purchased Products within 30 days after purchase date.

6.3.2 The Buyer may return the purchased Product to the Site if the Product delivered to the Buyer by the Site does not correspond to the purchased Product (wrongly delivered Product), if the actual Product Data is significantly different from the Product Data presented on the Site, if the Product was delivered to the Buyer in a damaged condition, which affects the technical characteristics and / or aesthetics of the Product and makes the usage of the Product inconvenient or undesirable, if the Product expiration date was passed and if the Buyer does not like the purchased Product.

6.3.3 In case of the need to return the Product caused by the fault of the Website, the Buyer must prove the fact of the Website’s fault, the fact that he is the Buyer and must deliver the Product to the representative of the Website at his own expense. Buyer’s transportation costs for product return are not reimbursed by the Site.

6.3.4 In case of the need to return the Product caused by the Site’s fault, the Buyer may request from the Site the amount paid for the Product and for the Shipping, replace the Product with a similar new Product or another equivalent Product.

6.3.5 In case of need to return the Product caused by the fault of the Website, the Website is obliged to accept the returned Product.

6.3.6 In the event when the Buyer does not like the Product, when returning the Product, the Buyer must deliver the Product to the Website representative at his own expense and prove that he is a Buyer. In this case, the Buyer’s transportation costs are not reimbursed by the Site.

6.3.7 When returning the Product if the Buyer does not like the Product, the Buyer is obliged to return the Product to the Website representative in the original factory packaging without using or damaging the Product.

6.3.8 In case of return of the Product if the Buyer does not like it, the Site has the right not to accept the returned Product if the Product was used and the original packaging and seal was broken.